Student Technology Help
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HELP WITH STUDENT USERNAMES
Students needing assistance with their RCS username or email address should contact their advisory teacher.
HELP WITH STUDENT PASSWORDS
All 6-12 Students must complete this sign-up process before they can log in to anything Microsoft-related including Clever.
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- Microsoft Self-Service Password Registration
- Visit http://aka.ms/ssprsetup in your web browser and complete the sign-up process using your existing [email protected] and password that you used to log in with your computer today.
- Microsoft Self-Service Password Registration
Help with Resetting your RCS password
- After the 6-12 student completes the registration process, they can use the following link http://aka.ms/sspr or click on "Can't access your account?" on the sign-on page to reset or unlock your account from any device.
- If any further assistance is needed, contact Eric Bowser at [email protected]
STUDENT PARKING LOT WIFI ACCESS LOCATIONS
ASSIGNMENT HELP
If the student has a problem with accessing or completing an assignment, contact the teacher who made the assignment.
CLEVER HELP
- Students must use their full student email address when logging into Clever along with their RCS password
- RCS student email addresses should be in the following format.
[email protected] - For help with RCS passwords, please see the "Help with Student Passwords" section above.
- Try clearing the web browser cache/history. Click HERE for directions.
- After completing the steps above, if the student has problems with accessing his/her Clever page, please email [email protected]
SKYWARD HELP
- If you need help logging into or navigating Skyward, click HERE.
- If you have any further issues logging into Skyward, please contact your child's grade level guidance counselor or email Erinn Todd at [email protected]
HELP WITH LEARNING PROGRAMS
Below are links for help with specific learning programs:
- Zoom
- Online Textbooks
- Microsoft Teams
- Other Essential Software
- Clearing Internet Cache (Clearing Chrome History if having trouble with Clever)